Titan raises $74M Series A and acquires RFA|
WSJ
About

Titan's mission is to equip the best IT service providers with the tools, capital, and technology to lead in the AI era

Our Founding Story

Prior to Titan, our founders spent months working with MSPs, where they discovered that blending AI augmentation with human expertise could unlock both—an elevated customer experience, and significant operational improvements.

Today, we partner with owners who share this conviction and want to build for the future. We structure every partnership to ensure meaningful shared upside—so when we create value together, you win.

85%+
Acceptance rate of AI recommended actions on tickets
50%
Faster time to resolution for AI-assisted tickets

Built by a team of experts

Our team has built AI, IT, and security products serving millions of users and owned systems responsible for billions of dollars in transactions.

Saurin Patel

Saurin Patel

Co-Founder

Saurin was a Product Lead at Snapchat, where he built their flagship AI product that served hundreds of millions of users. He was also a Product Lead at X (formerly Twitter), where he led tweet ranking and topic modeling. He studied Business and Engineering at the University of Pennsylvania.

David Heffernan

David Heffernan

Co-Founder

David previously led AI products at Scale AI and marketplace products at Hightouch. He studied Business and Computer Science at the University of Pennsylvania.

Sahil Chodhari

Sahil Chodhari

Chief Investment Officer

Sahil was previously a VP at H.I.G Capital. He has an MBA from Columbia Business School.

Sam Clearman

Sam Clearman

Engineering

Sam has a Bachelors and a PhD in Mathematics. He was an early engineer and engineering manager at Scale AI where he led marketplace efforts, and was previously at Google.

Kunal Adhia

Kunal Adhia

Engineering

Kunal spent several years building and scaling systematic macro trading systems at Two Sigma. He studied Electrical Engineering, Computer Science, and Business Administration at UC Berkeley.

Adam Gumbardo

Adam Gumbardo

Engineering

Adam built high frequency trading (HFT) systems at Five Rings Capital, a proprietary trading firm. He studied Computer Science at MIT.

Allen Zhu

Allen Zhu

Engineering

Allen previously worked on AI at Assembled, an AI customer service startup. He studied Computer Science at Stanford with a concentration in AI.

Utsav Shah

Utsav Shah

Engineering

Utsav was a co-founder of a cybersecurity startup. Before that, he led cloud security engineering, GRC automation, and platform at Vanta, and built SOX compliance automation at Dropbox.

Mark Lewis

Mark Lewis

Finance and Analytics

Mark led payments strategy at Stellar Health, a healthcare startup, and was an analyst at Capital One. He studied Engineering and Economics with concentrations in Finance and Strategic Management at the University of Pennsylvania.

Aveek Ganguly

Aveek Ganguly

Partnerships

Aveek previously invested in Series A+ software companies at Insight Partners, and was an investment banker at Goldman Sachs. He studied Finance and Computer Science at the University of Pennsylvania.

Andrew Cui

Andrew Cui

Product

Andrew was part of the product and strategy teams at Attentive, where he helped scale subscriber growth products for e-commerce brands, and previously consulted at McKinsey. He studied Computer Science and Statistics at the University of Pennsylvania.

Operating Partners

Our partners drive operational excellence and growth across Titan's portfolio companies.

William Ercolano

William Ercolano

CTO, RFA

Bill leads the technology strategy and innovation at RFA, driving AI integration across the platform. Previously, he was the VP of Client Technology at ECI.

Chris Turek

Chris Turek

President, RFA

Chris oversees RFA's operations and growth strategy, bringing decades of MSP leadership experience. Previously, he was the CIO of Evercore.

David Andrade

David Andrade

President, StoredTech

David leads StoredTech's mission to deliver exceptional IT services and customer outcomes. Previously, he was the CEO of ECI.

Advisors

Our advisors bring decades of MSP industry expertise to help guide our strategy and operations.

Jason Magee

Jason Magee

Former CEO, ConnectWise

Jason built one of the largest software platforms in the MSP industry.

Bob Guilbert

Bob Guilbert

Former COO, ECI

Bob has over 35 years of experience in the MSP industry, and has board advisory roles at Aldridge and ISI.

Backed by the best
General Catalyst
8VC

Join us

Build on the frontier of AI augmented services