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Transformation story

RFA turned AI into a new, recurring revenue line its clients actually trust

A global IT and cybersecurity provider to financial services found a way to sell AI to the most demanding clients in the market, and made it a growth engine, not a science project.

RFA

The challenge

RFA serves some of the most demanding clients in technology: hedge funds and financial firms operating under intense regulatory scrutiny. Those clients were beginning to ask for AI, but only the kind that could meet a high bar for compliance, auditability and data residency.

The opportunity was clear: be the partner that delivers trustworthy AI to this market first. The risk was doing it in a way clients couldn’t stand behind.

“Titan let us productize AI into a recurring revenue line we couldn't have built on our own.”

Steve SchoenerCOO, RFA

The partnership

Titan partnered with RFA to turn that opportunity into a product. Rather than a generic tool, RFA could now offer AI tailored to financial-services clients, delivered to the compliance, audit and data-residency standards that market demands, with a technician approving anything sensitive.

That meant RFA could go to clients with something none of its competitors had: AI they could actually adopt, backed by a partner those clients already trust.

The results

AI is now a recurring revenue line for RFA, a new, growing stream of business it couldn’t have built alone. Clients get faster, sharper service they can see, and the security alerts they now receive are clear and actionable enough that they’ve written in, unprompted, to say so.

The result is exactly what RFA’s clients wanted: AI they can actually trust, delivered by a partner they already do.

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